Customer Support Software

Omni Customer Support allows you to provide better customer support... search engine technology allows your support staff to quickly determine the correct problem your customer is experiencing and provide the solution ...allows new staff to be immediately productive without a costly investment of learning all the known support issues... enables you to track the problem areas of your product so you can see what areas need improvement.

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PowerReuse is a document assembly software designed for boosting productivity for professionals (sales, project managers, lawyers, government officials, IT professionals, consultants and customer support executives). It builds on top of Microsoft Office (Word, Excel and PowerPoint). PowerReuse lets users access Microsoft Office features through one integrated interface and provides much needed document automation features.

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Vacation Rental Tracker Plus is an easy-to-use rental management software suite for anyone who rents property on a short term basis. * Users can keep track of units that are currently Rented, Reserved, Available for Rent, or Out of Service. * A Customer Database is maintained with a History of past rentals and credit information. * An Availability Checker shows at a glance what units are Rented, Reserved, or Available. * Mac and Windows.

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TZO uses true dynamic DNS client/server technology to fix static domain name to a dynamic IP addresses. This allows Internet users with Cable, DSL and dialup Internet connections to host their own photo server,website, FTP server, mail server, game servers, or any other TCP/IP service from a PC at your home or office. The new TZO client software has many new features, including a fully functional free web server. Easy to use, Free 30 day trial.

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MGCS may be just for what you are looking for if you want a simple customer support program with an optional web interface. The windows application lets you easily report and search customer contact information. The web interface will allow your customers to submit requests via browser and staff can also update info via the browser. Pocket PC applet rounds out the application and can be great to carry your data into meetings, on plane trips..

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ActiveX easily reads Code39 Code128 Code 93 Interleaved 2of5 and 17 other barcodes from any scanned or faxed image. Automate the data capture with VB C++ or Delphi applications with a high speed solution that comes with FREE SDK and Consulting services. With a simple intuitive interface, the ClearImage product line is robust and easy to integrate, reducing customer support issues and raising productivity. SDK contains code samples and demo app.

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Developed to utilize the most current technology in registry cleaning, RegCure is the most advanced prevention and maintenance tool available. Offering the most comprehensive feature set on the market and free customer support, RegCure is the PC fix preferred by PC users. Built with the individual preferences of our customers in mind, RegCure enables you to fix your PC's windows registry in the way that is most comfortable for you.

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Ensure your success in Sun Certified Web Component Developer exam with Whizlabs' instructor-led, online training. Designed and delivered by highly experienced and certified trainer and backed up by "Unconditional Test PASS Guarantee", it is highly convenient and cost effective training, with FREE Whizlabs exam simulator worth 74.95$. Avail group discounts also!!

PopupDummy! popup killer software provides real-time protection from popups, adware, spyware, harmful web browser plug-ins, harmful activex installers, drive-by downloads, and web browser hijackers. PopupDummy! not only protects your PC from popups, it also stops adware and spyware from running, and keeps them from ever installing in the first place. PopupDummy! keeps a watchful eye on any hidden programs running on your PC. By blocking drive-by downloads and harmful activex controls as your surf the web, you're safe from new spyware pests.

Magic Blog, a simple yet sophisticated blog, is the world's easiest to use blog software. There is no need to register or login, or even submit. Magic Blog uses cutting edge Ajax technology to automatically submit posts and they appear immediately. Instant Gratification! Uses PHP and Mysql. Free installation service.

Workman's Job Clock provides a simple, quick method for the hourly worker to track his time each day, week, month and for the year. Tools for calculating work hours and accounting for exceptions to the work week are provided to help the worker have an accurate record of his time on the job to compare with what his employer says he worked. Setup helps you establish "Regular Time" which you work on a weekly basis to make recording your hours easy.

Converts XML to MS Access(MDB or ACCDB).Automatically maps elements & attributes to columns.Builds relationships between tables mirroring XML structure using primary & foreign keys.Can merge & extract data from many XML files at once.Can process large & complex XML.No user intervention required for mapping XML to tables.Includes command line program for batch conversions.Fast!Includes free upgrades for 90 days.

LivehelpGenie is a live chat solution that allows Companies to communicate in real time with visitors on their website. It provides online businesses a solution to customer support and proactive selling. Key strengths include: easy setup, enhanced agent productivity, complete customization & easy usage. Since LivehelpGenie is a service you need to signup for free trial at our website.

Backup Manager offers a 2 Week Free Trial - with no further obligation - of its automated, encrypted, offsite data backup service. Download the software and upload your data in minutes. Full customer support online or toll-free telephone. Eliminates unreliable CD's or tape drives and the time spent in doing data backups manually. Upon your satisfaction of our 2 Week Free Trial, Backup Manager's service continues with a nominal monthly fee.

ActiveXperts HelpDesk System is a powerful, web enabled support management system designed for help desks, call centers, customer support centers and ICT departments. It is designed to provide a complete support solution, to streamline helpdesk processes. The product runs as a service on Windows 2008,2003,Vista,XP and2000. Awarded with the 'Software of the Year' award by ItilFoundations.com in 2007 (see also http://www.itilfoundations.com).

Mail processing software for Windows. Using this application you can create discussion mailing lists and autoresponders, send bulk mails to your customers and more. Message personalization ("Dear John" instead of "Dear Customer"), fast sending engine, built-in SMTP server (no need to use your ISP's), HTML and plain text messages and much more...

Converts XML to MS Excel(XLS).Elements & attributes automatically mapped to columns.Builds relationships between tables mirroring XML structure using primary and foreign keys.Merges & extracts data from many XML files at once.Can process large & complex XML.No user intervention required for mapping XML to tables.Includes command line program for batch conversions.Fast!Includes free upgrades for 90 days.

Corporate Communication Server for Your Company: Instant Collaborator gives your business the resources it needs to conduct Interactive Web Conferencing, Training, Team Collaboration, and Remote Customer Support. Install it on a central machine. Everybody can access the system through a web browser without installing anything. Features include screen sharing, text and voice chat, remote control, private branding,...

Instant Demo is a Windows application that provides a new quick and easy way to create demos and tutorials of your software in the popular Flash format. Instant Demo is ideal for software demonstrations, customer support and training. Editing features include annotated text and interactive hotspots. The demos are small in size, needing only 0.1MB per minute. The Professional version adds new special effects and enhanced viewer interaction.

Whizlabs, an ISO 9001:2000 certified company, ensures your success in the Sun certified (Java) certification exam with its instructor-led ,online training. Designed and delivered by highly experienced and certified trainer and backed up by "Unconditional Test PASS Guarantee Whizlabs also provides "24x7 customer support" to be able to assist its clients at all times.

Whizlabs, an ISO 9001:2000 certified company, ensures your success in the BEA certified (WebLogic) certification exam with its simulator comprising of 500 questions, spread across 5 mock exams and a quiz, and all based on the latest pattern of the actual exam. Whizlabs also provides "24x7 customer support" to be able to assist its clients at all times.

SupportCenter is Web 2.0 (AJAX) Helpdesk and Customer Support Software. It offers very fast, easy to use and intuitive Web interface with a lot of unique features. SupportCenter can read emails from unlimited number of mail accounts (POP3), sort them into unlimited number of Queues with unlimited number of Rules and to unlimited number of support agents. It can process thousands of emails per hour.

Password Protect is a software program to protect your documents against unwanted access. It will not let other users view, copy, or modify your sensitive data. What differs Password Protect from other utilities? It lets you password protect folders located on the hard drive, external and USB drives. Folders remain protected in DOS, Windows Safe mode and other operating systems.

Converts XML to MS Excel(XLS),MS Access(MDB),CSV,HTML & Text.Easily handles large & complex XML files.Elements & attributes are automatically mapped to columns.Builds relationships between tables to mirror XML structure using primary and foreign keys. No user intervention required for shredding XML to tables.Exports XML tables as Excel worksheets or Access tables.New! Merge data from two or more tables for extraction.Speed improved in version 2.

Green Desktiny is a software that professionally designed for customer support helpdesk. It is powerful, simple and easy to use, yet with reasonable price. Since customer satisfaction is a major concern for our daily business in the internet, this product will surely help you to give an excellent support to your customers. You can easily handle requests from your customers with a powerful ticket management provided by this product.

Provide live help on your web site. Monitor web site activity in real-time and invite visitors to chat with you. Increase sales and enhance customer support by providing a live person to chat with visitors while interest is high. Learn how visitors are using your site. Track the keywords that brought the visitor to your site and use geolocation to view the location of the visitor and improve the effectiveness of your advertising.

You can turn into a speed typist INSTANTLY with Quick-Type, the world's only typing automation tool. Quick-Type can automate your typing for you. You simply give Quick-Type all the common pieces of text you type, along with a keyword for each of them. Then whenever you type that keyword in future, it gets replaced with your text... literally saving you DAYS every single month!

Cute live support is a real-time online chat support based on AJAX technology. This cost effective tool can help you sell your product online and give superior customer support service. With just the click of the mouse, your web site visitors contact your support team for live assistance through a web browser. It converts browsers into customers and delivers maximum ROI from every click-through to your eBusiness site.

Are you ready to boost your productivity? Gljakal's to do is an easy to use program to keep track of the things you have to do. Perfect for project management, customer support, brainstorming or any activity that requires some planning, it is so simple that you'll actually use it!

Ensure your success in Linux Certification (RHCE) exam with Whizlabs' instructor-led, online training. Designed and delivered by highly experienced and certified trainer and backed up by "Unconditional Test PASS Guarantee", it is a highly convenient and cost effective training. Avail group discounts also!!

TSC - Loan Calculation Software is a full featured loan calculation software that will calculate your loans completely and precisely to the penny. With a simple user-friendly interface, TSC - Loan Calculation Software will display a graphical representation of where your payment is going, an integrated side-by side savings calculator and the yearly details of the loan.

SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier.

Huelix ScreenPlay Screen Recorder is the only screen recorder that can broadcast screen video as Windows Media video. Perform live web casts and product demos off your screen, in addition to standard screen recording features. Record audio from any supported source and even record streaming video. ScreenPlay produces really small files and has several features that make screen recording fun.

TouchCopy enables you to transfer of all your iPod, iPhone or iPad music, videos, photos, apps and iBooks. Also, you can copy playlists, artwork, ratings and play counts straight from your iPod into iTunes. TouchCopy also enables you to use your iPod Touch and iPhone as an external disk drive and copy iPhone notes, contacts and SMS. TouchCopy works with all iPod and iPhone models and the iPad.

Developed to utilize the most recent technology in registry cleaner software, RegCure is the most advanced repair and maintenance tool available. Offering the most comprehensive feature set on the market and free customer support, RegCure is registry cleaner preferred by PC users. Built with the individual preferences of our customers in mind, RegCure enables you to repair your PC's Windows registry in the way that is most comfortable for you.

Built with the individual preferences of our customers in mind,RegCure enables you to fix registry of your PC's windows in the way that is most comfortable for you. RegCure is the PC repair tool preferred by PC users. Effective registry cleaner. Clean your registry manually according to your own specifications or perform a thorough scan and clean it automatically! Effective registry cleaner, according to Repair&Secure Software Union organization.

Query & extract selected data from XML without having to learn XPath, XSL, etc.Extract XML to MS Excel(XLS),MS Access(MDB),CSV,HTML & Text.Easily handles large & complex XML files.Elements & attributes are automatically mapped to columns.Builds relationships between tables to mirror XML structure using primary and foreign keys. No user intervention required for shredding XML to tables.Exports XML tables as Excel worksheets or Access tables.

Ensure your success in Sun Certified Web Component Developer exam with Whizlabs' instructor-led, online training. Designed and delivered by highly experienced and certified trainer and backed up by "Unconditional Test PASS Guarantee", it is highly convenient and cost effective training, with FREE Whizlabs exam simulator worth 64.95$. Avail group discounts also!!

Use Intertech DVD Ripper now and see how easy video conversion can be. This program will keep the sound and video quality of the original DVD. It offers fast conversion speed and will save you a lot of time. The software can rip the whole DVD, just the movie itself or you can choose what portions you want it to rip. This program can handle all commercial DVDs. It can rip DVDs, IFO and VOB to MPEG, AVI and DIVX format.

Knowledge base solution for everyone! Do You Provide Customer Support 24/7? Reduce support time and provide answers to your customers questions quickly, with the most time-saving knowledge base anywhere!

"Test Early, Test Often, Test Right" Execute performance testing, system testing and URL monitoring of web applications. Web Developers, Quality Assurance and Customer Support resources can ensure data accuracy and 24x7x365 uptime of your web applications from inside or outside of your firewall. Perform Stress Testing, Load Testing, Transaction Diagnostics and URL Monitoring of HTTP/HTTPS web transactions and XML/SOAP WebServices.